Posted by: farringtonk | September 6, 2007

reQuest issues – September 6, 2007

From Bill Sullivan at iConn: Auto-Graphics has identified the cause of the slowness problem – a condition that causes CPU utilization to max out at 100%. The problem is related to Version 3.0 (which explains why we never experienced this particular problem before) and will be fixed with an overnight upgrade early next week. Until then, Auto-Graphics will monitor system performance and manually free the system up if the problem re-occurs. As of right now, system performance should be normal. We are sorry for this inconvenience.

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