Posted by: farringtonk | March 19, 2010

C-Car Delivery Survey Instructions April 12-16, 2010

INSTRUCTIONS: Connecticar Turnaround Survey, April 12 – 16, 2010

The study will include only items sent during the week of April 12th – 16th, 2010.  The purpose of the study is to determine delivery times so we wish to discount “in library” processing times. Special goldenrod colored Ccar slips for use  in this study will be sent to your library before the end of March.

Sending Library

1.    Use the special goldenrod Ccar slips that will be sent to your

library for up to 10 items per day for a maximum of 50 items per week.

If you send out fewer items, or do fewer than 10 because of time constraints, that’s fine.

2.    Fill in the routing number and library name as usual.

3.    Fill in the date of the next scheduled Ccar pickup.  For

example:  If it’s Monday afternoon and your driver already came in the morning, enter Tuesday’s date.  This date should be the next scheduled delivery, even if the service fails to pick-up that day.

Receiving Library

1.    For every item you receive with a goldenrod Ccar slip, record

the date that your library received the item.  If you don’t unpack on the same day you received the delivery, be careful to fill in the date the item arrived.  You may receive these items in the week after April 16th.

2.    Go to the survey form at: http://www.surveymonkey.com/s/ZPS999L

to record this information.  You may save all the slips and enter the data at the end of the survey or do a day at a time.

3.    The online survey will  ask you to enter:

Your library name

Your route number

Your name and email

For each item received with a goldenrod Ccar slip you will be asked:

Shipping library route

Date shipped

Date Arrived

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