Posted by: farringtonk | June 24, 2014

reQuest problem with patrons tracking ILL requests

Attn: Those using reQuest ILL

There is a known issue in the statewide catalog that prevents patrons from tracking their ILL requests. When they attempt to track they receive a “Microsoft VBScript runtime error.”

Auto-Graphics is aware of the issue and working on a fix that’s targeted for release in July. I will let you know when I get official word that it has been corrected.

Regards,
Steve
________________
Stephen Cauffman
reQuest ILL Coordinator, iCONN
Division of Library Development
Connecticut State Library
860-704-2223
888-256-1222 (toll free in Conn.)
stephen.cauffman@ct.gov

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