Posted by: farringtonk | October 22, 2014

OCLC Contact Information for WorldShare ILL

If you experience problems with WorldShare ILL please contact OCLC Customer Support (support@oclc.org or 1-800-848-5800).

The more information you are able to provide about your situation the better we will be able to assist you. This includes:

• The exact time at which you encountered a problem
• Exactly what you were doing when a problem occurred
• What browser and version you are using
• A copy of the entire error message you receive (including “details” if available in the message)
• Screen shots

Thank you,
Christa

Christa Starck

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