Posted by: farringtonk | February 22, 2016

Thoughts on the new DeliverIT CT guidelines

From Walt:deliverIT

I am getting several questions about our guidelines. It seems that there is some confusion.

The guidelines have been in existence for several years now. I know in the past that for one reason or another both ends of our service have not been enforcing our guidelines especially our contractors.

When the State assumes the service again this will be a brand new service with new schedules and procedures.

Most of the changes that will be made to this service are in no small part due to the very large volumes of work that have been handicapping our ability to continue service as it is.

As a result of these new schedules the volumes may be high for a while which makes our guidelines more important.

Service will drive our operation as it was intended, not volume or time sensitivity as it has been allowed to become.

In order to provide safe and efficient service to every library Guidelines are needed.

After the service begins your driver will entertain any ideas you may have to get your library into compliance with our guidelines. He or she can make exceptions in some cases with my approval.

Getting work off the floor for safer hand truck access is one of those regulations that is open to discussion with your driver.

However storage of outbound work under tables or behind desks or in locations that we can not get a hand truck to will no longer be acceptable. Please determine a safe hand truck accessible location in your library for this procedure. You still have a few weeks to accomplish this.

It is our desire to return our service to that reliable and excellent service that every library expects.

Once again this will be a “NEW” Service. It will take a while to get things on track but our goal is to return the service back to it’s original purpose of providing a manageable, safe, and efficient service to every library.

Thank You,  Walt

CT State Library Logo

Walt Magnavice Jr.

Connecticar Supervisor

75 Van Block Ave

Hartford CT. 06106

860-566-1100 Ext 306

Walter.Magnavice@ct.gov<mailto:Walter.Magnavice@ct.gov>

Fax 860-566-1118

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